Privacy and Security

The knowledge that your personal information is both private and secure is extremely important when ordering products via the Internet. That is why we want you to know that when you place an order with us we take the extra steps necessary to ensure that your information is completely confidential. Here are our policies on security and privacy:

All financial transactions on our website are encrypted with the strongest commercially available encryption software and transmitted via a secure channel to protect your privacy. No one but yourself and our order department has access to any personal information you submit as part of your order.

Your personal information belongs to you not to us. We do not sell, lend or trade any personal information about our customers. The "cookies" used on this website are solely to keep track of items in your shopping basket. We do not participate with advertising services or other companies that aggregate personal information and web usage habits.

Credit Cards and Financial Information
For additional security we do not store any financial information such as credit or debit card numbers. When placing an online order with us, your transaction is encrypted and sent directly to the issuing bank for approval. Upon approval we receive a transaction code that we associate with your order. At no time do we or any entity outside yourself and your bank have access to or store your credit/debit card information.

Account Passwords
The password you use to access your account is encrypted on our system and known only to you. No employee of A.H. Mercantile or any person outside of the company has access to your account password.

System Security
In addition to encypting data, strictly limiting information access and not storing financial information, we also continuously monitor all systems for unauthorized access, intrusion attempts and unusual activities. All such activies are logged and suspected criminal acts are immediately forwarded to federal authorities.

Unless you specifically request to receive email from us by signing up for one of our regular email newsletters, the only time you will receive any form of communication from us is when we send our customer bulletins or the shipper tracking number and confirmation of orders you place with us. We have not, do not and will not ever contact you for any other reason. Any unsolicited email or phone calls claiming to be from American Homestead Mercantile Co. or one of our websites (ahmercantile.com, fabricmerchant.com, soapstore.com or tablelinenstore.com) is fraudulent. Please report any such contact to us immediately and we will take appropriate action.